Info:

COOKIES POLICY

 

HOW THEY AFFECT YOU

 

 

 

 

This page explains what you need to know about how we use cookies on our websites (citroen.co.uk; info.citroen.co.uk and Citroën UK dealer websites), and how to choose to manage or remove them if you wish to do so.

 

WHAT ARE ‘COOKIES’

 

Cookies are small data files which are sent to your computer or mobile phone from our websites and are stored on your device. They allow us to analyse website traffic and thereby maximise your user experience.

Cookies can also help the website remember you and any of your personal preferences such as your location.

Only Citroën can read cookies that are served from our websites.

 

THE DIFFERENT TYPES OF COOKIES WE USE

 

Cookies on our websites are used in a number of ways.

 

1. Anonymous analytical cookies

 

The Analytical cookies that we use store anonymous information about which pages people visit, how long they are on the site, how they got there and what they click on. Information supplied by these cookies help us to analyse the profile of our visitors, make sure our websites are meeting your needs and how we could provide you with an improved experience. Anonymous Analytical cookies do not collect or store your personal information (for example, names or addresses), so this information cannot be used to identify you.

 

2. Profile management cookies

 

Some of our websites allow you to login and retrieve personal information and account details. These websites use cookies in order to, for example, remember your account information and determine if you may retrieve saved information or are allowed to access a particular service.

 

3. Third-party advertising cookies

 

A lot of Citroën advertisements you see featured on other websites are served by third parties. These third parties use their own anonymous cookies to track how many people have seen a particular ad, or to track how many people have seen it more than once. The companies that generate these cookies have their own cookies/privacy policies, and we have no access to read or write these cookies. These third party advertising cookies may be used by those third parties to anonymously target advertising to you on other websites.

 

4. Other third-party cookies

 

Citroën UK websites use third party cookies to monitor customer journey and suggest information fulfilment action when relevant, for example, offering you the option for a brochure or test drive when appropriate. This is achieved by the third parties setting their own anonymous cookies for the purposes of tracking the progress of your user journey with us. Because of how cookies work, we cannot access these cookies, but nor can the third parties access the data in cookies used by our websites.

 

Click here to view a list of the main third-party cookies used on Citroën UK websites

 

5. Flash Cookies

 

We use the Adobe Flash Player to deliver some of the content on our website. To improve your experience, Local Shared Objects - or Flash Cookies as they are commonly known - are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored on your terminal as cookies but it is not possible to manage them at browser level.

 

The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain like citroen.co.uk or for all websites - see http://www.adobe.com/products/flashplayer/security for details.

 

Please be aware that restricting the use of Flash Cookies may affect the features available to you where Flash is used.

 

WHICH SPECIFIC COOKIES ARE CITROËN USING?

 

Click here to view alist of the main cookies used on Citroën UK websites.

 

HOW TO MANAGE COOKIES?

 

Each website can send its own cookie to your browser if your browser's preferences allow it.

However, Internet browsers allow you to change your cookie settings.

You can set your devices to accept or not accept all cookies.

 

To change your cookie preferences each browser works in a different way:

Cookie settings will typically be found in the 'options' or 'preferences' menu of your browser. You can also use the 'Help' option in your browser for more details.

 

We do not recommend turning cookies off when visiting our websites, as this will prevent you from making full use of many of our website features.

 

You can learn more about cookies and how to manage them at AboutCookies.org

 

Cookies used by Citroën

 

Below is a list of the main cookies used on citroen.co.uk and its sub-domains such as info.citroen.co.uk:

 

Cookie From Cookie Name What we use them for

Citroën

ASP.NET_SessionId

 

This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server.

Citroën

CFG3D.SFG

This is used to save the session ID for customers choosing to save their vehicle configurations.

Citroën

GCAMCookie

This helps us track the effectiveness of the money we spend on our digital marketing campaigns, linking media placement with sales.

Citroën

Citroen.pays

This is used to store the user’s country and language preferences.

Citroën

PHPSESSID

This provides a new random value for every new user session which allows the server technology to store user-specific data temporarily on the server.

Citroën

CPPFRONT

We are working on providing more accurate information on these for you.



Third-party Cookies used by Citroën

 

Below is a list of the main third-party cookies used on citroen.co.uk and its sub-domains such as info.citroen.co.uk:

 

Cookie From Cookie Name What we use them for

Google




Sophus

_utma
_utmb
_utmc
_utmz

TCID
TCSess

These are analytical cookies that are used in order to better understand how our customers navigate to and through our websites, how long customers spend visiting our content and how often they return to visit our websites. They also help us track the effectiveness of the money we spend on our digital marketing campaigns.

Psyma

psyma_participation

This allows users to participate in an online survey of citroen.co.uk, if they so wish. The survey is managed by Psyma research.

IgnitionOne

Evo5

This allows the website to make suggestions based on the customers’ journey such as order a brochure or request a test drive.

Specificclick
Undefined
Undefined
Doubleclick
Doubleclick
Scorecardsearch
Scorecardsearch
Atdmt
Atdmt
Atdmt
Atdmt

JSESSIONID
__g_u
__g_c
_drt_
id
UID
UIDR
AA002
ANON
NAP
MUID

We are working on providing more accurate information on these for you. The majority of these are 3rd party advertising cookies that allow our adverts and services to be seen elsewhere on the internet. The cookies show us where you saw our advert, help us measure the effectiveness of our advertising campaigns and may deliver relevant content to you.

A&NY Media

ebNewBandWidth_.ib.adnxs.com
anj
icu
sess
uuid2

3rd party tracking to allow this media owner to better understand user profiles and enable them to tailor adverts more relevantly to customers' needs.

Invite Media

camp_freq_p1
conversions
dp_rec
exchange_uid
impressions_p1
io_freq_p1
partnerUID
segments_p1
subID
uid

Invite Media - provide information which helps companies improve a user’s online experience in many ways: for example, by allowing companies to monitor website performance, make the website easier to use, measure the effectiveness of their promotional placements, and tailor their website to better match a user’s interests and preferences. Cookies are also used to measure the success of online advertising campaigns, and the campaigns of our Clients.

Ad2One

id

3rd party tracking to allow this media owner to better understand user profiles and enable them to tailor adverts more relevantly to customers' needs.

Marin
Google Conversion Tag

_msuuid
Conversion

3rd party tracking for search activity, used in monitoring page landing conversions.